Telecom operators are increasing their investment in loyalty programs to attract customers and protect revenue, with more than half of active programs introduced since 2019. This renewed focus on ...

Explore 10 telecom loyalty program examples from Globe, HKT, Verizon, T-Mobile, Vodafone and others, including AI ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

Average order value is one of the few growth levers an online retailer controls almost entirely. Traffic keeps getting more ...

Paid loyalty programs are an increasingly popular way for businesses to retain customers and increase brand loyalty. If you’re thinking about offering a paid loyalty program, you’re not alone.

BWH Hotels, the parent company of Best Western, is now WorldHotels. The Phoenix-based company announced its rebrand today, ...

In a digital age where convenience is currency, Astrotel is redefining hospitality loyalty with the Galaxy Loyalty Card, a ...

Domino’s Rewards gives customers the cheapest path to earning their first freebie, according to a new report from The Points ...

While loyalty programmes that put rewards front and centre can keep customers coming back, Qantas has another behavioural trick up its sleeve where making members reluctant to lose what they already ...

Not all cruise loyalty programs are equal. See which ones offer the most rewarding perks and help passengers earn benefits ...