PlainComply today announced the launch of the SMB AI Compliance Kit, a $99 one-time package of five plain-English templates that help US small businesses answer customer AI questionnaires and meet new ...

Employees rarely complain about work schedule software. They complain about the shift they were not expecting, the hours that do not match their payslip, and the pay query that takes a week to resolve ...

Colombes, France – October 22nd, 2026 – ALE, operating under the Alcatel-Lucent Enterprise brand name, today introduces AlcateL-Lucent Rainbow™ Premium, a new sovereign AI layer for its Rainbow ...

Shifting Metrics: While customer satisfaction (CSAT) remains the most common CX metric (65%), only 19% of teams are measured on CX’s impact on customer lifetime value (CLV), indicating a shift towards ...

The Modern Data Company, creator of DataOS ®, a data unification platform that works across existing infrastructure to deliver trusted, governed data faster for AI and mission-critical operations, and ...

If you read top to bottom in the What Marketing Enables column — there’s your commercial throughline. Take any of that away ...

The report combines aggregated, anonymized data from more than one million marina and boat-rental reservations on Storable Marine’s platforms with a September 2026 survey of 650 U.S. boaters who ...

The trouble starts when sellers, and their sales leaders, treat every purchase as if it were one of these – when the only ...

The easy story about NIS2 goes like this: it’s yet another bureaucratic Brussels regulation; the CISO handles it, a consultant delivers a binder before the auditors arrive. Executives could hide ...

This analysis led the Orbit Media researchers to conclude that the decline in marketer confidence about blog performance has ...

Today’s episode of the Punk CX podcast features a chat I had with Ashley Gross, the Founder and CEO of The Alliance, an enterprise AI strategy and advisory firm. Ashley joins me today to talk about ...

Trusted by over 1,000 businesses worldwide, Wonderchat has completed a SOC 2 Type II audit and supports GDPR compliance. The platform also offers a generous free-forever plan, making AI-powered ...